Are you ready to receive your dividend payout?

The Hawke’s Bay Power Consumers Trust has confirmed a dividend payment for 2021 will be paid to Hawke’s Bay consumers at the end of November 2021. If you have any questions and want to speak to a Trust representative, please call 0800 535 738.

Your cheque’s not in the mail – get ready for direct credit!

New Zealand banks are no longer accepting cheques. This year dividends will only be paid by direct credit. Payments will be issued by direct credit into the power account holder’s bank account on Friday 26 November 2021.

Registration opens 18th October 2021

From 18 October 2021 we will contact each person eligible for a dividend payment.

    • Emails and text messages will be sent to those who have registered for direct credit previously, requesting they update or confirm their details.
    • Correspondence containing a unique code will be mailed to recipients who haven’t previously
      registered, inviting them to register for direct credit online using their unique code.

The portal for registration will also open from 18 October.
Register by Friday 19 November so you can receive your payment on Friday 26 November.

Personal Information

When you get your next power account, check to see the name and the postal address on the power account are correct. If you need to make changes, you will need to contact your electricity retailer.

Bank Account

The name on the bank account we issue the direct credit to needs to match the name on your electricity account. If you need to change the name on the electricity account, you will need to contact your electricity retailer.

Dividend Payments

With banks no longer accepting cheques, this year dividends will only be paid by direct credit. Payments will be issued by direct credit into the power account holder’s bank account on Friday 26 November 2021. Power account holders will be contacted from Monday 18 October with information about how to register their bank account details for payment.

Physical address

If you move, be sure to leave a forwarding address or put a redirection order request in at your post office, and ensure your new address is correct with your electricity provider. If you are on prepay power, you will need to ensure you are the registered power consumer with Contact Energy for your property.