Dividend Information

2021 Dividend Payment – it’s not too late to register for direct credit payment

The Hawke’s Bay Power Consumers’ Trust has confirmed a dividend payment for 2021 will be paid to Hawke’s Bay consumers at the end of November 2021 to those who have registered by Friday 19 November 2021. If you are yet to register for direct credit, it’s not too late. The Trust is still making payments to all power consumers. Read more below, if you have any questions please see the FAQs or call 0800 535738.

Your cheque’s not in the mail – get ready for direct credit!

New Zealand banks are no longer accepting cheques. This year dividends will only be paid by direct credit. Payments will be issued by direct credit into the power account holder’s bank account from Saturday 27 November 2021 to those who had registered by Friday 19 November 2021.

Still need to register? Click here

From Monday 18 October 2021 we contacted each person eligible for a dividend payment.

  • Emails and text messages were sent to those who have registered for direct credit previously, requesting they update or confirm their details.
  • Correspondence containing a unique code were mailed to recipients who haven’t previously registered, inviting them to register for direct credit online using their unique code.

Personal Information

When you get your next power account, check to see the name and the postal address on the power account are correct. If you need to make changes, you will need to contact your electricity retailer.

Bank Account

The name on the bank account we issue the direct credit to needs to match the name on your electricity account. If you need to change the name on the electricity account, you will need to contact your electricity retailer.

Dividend Payments

With banks no longer accepting cheques, this year dividends will only be paid by direct credit. Payments will be issued by direct credit into the power account holder’s bank account. Power account holders were contacted from Monday 18 October 2021 with information about how to register for payment. If you haven’t received this information, please call 0800 535 738.

Physical address

If you move, be sure to leave a forwarding address or put a redirection order request in at your post office, and ensure your new address is correct with your electricity provider. If you are on prepay power, you will need to ensure you are the registered power consumer with Contact Energy for your property.

Frequently Asked Questions

Here are some of the frequently asked questions we get relating to the dividend payment.